Conditions of Enrolment 

Courses

1.1 Eurocentres Silicon Valley reserves the right to change course arrangements without prior notice.
1.2 2008 maximum class size: 14

Payment of Fees

2.1 Course fees, accommodation fees (if applicable), and insurance premiums shall be payable six weeks before commencement of the course or immediately where enrolment is less than 6 weeks prior to the course starting date. All fees are payable in advance.
2.2 Students should provide proof of payment on the first day of the course.
2.3 All fees are calculated in complete weeks and any part of a week is counted as a full week. No compensation is given for public holidays when the school is closed.

Cancellation and Refunds

3.1 Cancellation of an enrolment should be received in writing. If the enrolment is cancelled before the nominated starting date, fees will be refunded except for the enrolment and homestay placement fees or 10% of payment, whichever is the lesser.
3.2 For courses of up to four weeks if the student withdraws within the first two days of the course 50% of the tuition fees will be refunded.
3.3 For courses of five to eleven weeks if the student withdraws within the first five days of the course 75% of the tuition fees will be refunded.
3.4 For courses of twelve weeks or more if the student withdraws within the first seven days after the first day of study, the fees will be refunded except for 10%.
3.5 After the above withdrawal deadlines no fees except for unused homestay fees will be refunded. We do not refund fees or give a free extension of the course if the student:
- does not turn up or arrives late for the course without notifying the school
- takes time off during the course
- leaves before the course is finished
- does not participate in all of the lessons that make up the subject matter of the language course
We do not give extra weeks of the Basic course in place of pre-paid Intensive or Super-Intensive study. If the student upgrades to an examination course during his/her enrolment s/he cannot use prepaid fees to upgrade and therefore shorten his/her booking. If the student has requested a Eurocentres Silicon Valley arranged insurance policy, a refund of this fee is not automatic and is dependent on the insurance company’s ruling.
3.6 If Eurocentres Silicon Valley requires a student to leave the school for not complying with the conditions of enrolment, tuition fees will not be refunded even if such requirement is after the first eight days of study.

Change Fee

4.1 If the student requests a change of school, course date or type of accommodation after the initial enrolment has been confirmed by Eurocentres Silicon Valley, a change fee of USD 80 will be payable at the time the change is requested. This will not be charged when a student extends his/her course.

Student Fee Protection

5.1 Eurocentres Silicon Valley complies with the requirements to protect student fees. Student fees are not at risk in the event of the closure of Eurocentres Silicon Valley. Fees received are placed in a trust account.

Accommodation

6.1 4 weeks’ homestay must be paid in advance with a first time enrolment. After that, homestay fees must be paid 4-weekly in advance.
6.2 If the student changes accommodation, Eurocentres Silicon Valley must be informed of the student’s new address.
6.3 If the student leaves the homestay for a short period during the course, the homestay charges must still be paid.
6.4 Homestay accommodation may be terminated or changed, subject to one week's notice to end on a Saturday. Notice of termination shall be sent in writing to Eurocentres Silicon Valley exclusively. A change fee of USD 80 will be charged. If the student leaves homestay accommodation before the end of the notice period, he/she shall not be entitled to a refund of payments already made.
6.5 The student must be prepared to leave homestay at completion of studies at the school.

Attendance and Behaviour

7.1 The student shall be responsible for choosing a language course that corresponds to his/her abilities.
7.2 The student undertakes to attend the course personally, to arrive punctually and to take part in lessons.
7.3 Eurocentres Silicon Valley reserves the right to expel students, without a refund, for irregular attendance or negative behaviour that adversely affects other course participants.
7.4 Eurocentres Silicon Valley will inform the USA Immigration Service of any breach of visa/permit conditions.
7.5 The student hereby confirms that the information provided at the time of enrolment is true and accepts that s/he may be expelled from the language course at any time should a misrepresentation be evident. In such an event, no refund will be given.
7.6 The student must behave considerately both at the school and in homestay, and must obey the laws of the United States including California's driver licensing requirements and Road Code.

Data Protection

8.1 We record a student’s personal data if s/he makes an enquiry, orders a catalogue, asks for an offer, or books a course. The received information shall remain within Eurocentres Silicon Valley and is generally not made available to third parties or other organisations.
Information is passed on in order to:
- book accommodation (i.e. host family, residence).
- book a course or a service on the student’s behalf that is provided by a Eurocentres Silicon Valley partner company (i.e. partner schools, travel insurance, universities).
- order the requested brochure as quickly as possible.
- comply with statutory regulations. In certain cases, we have to submit students’ information to the authorities.
Apart from offering a student advice and processing a booking, data may be used for providing students with information about Eurocentres product news. Students should inform us if they do not wish to receive this service.

Liability & Insurance

9.1 Eurocentres Silicon Valley shall not be liable if the services we state we offer cannot be provided for reasons beyond our control.
9.2 It is the responsibility of the student to ensure that s/he has adequate medical and travel insurance. Eurocentres Silicon Valley cannot be held responsible for any sickness, injury, damage or loss incurred (including loss of fees) within Eurocentres or on Eurocentres tours and activities.
9.3 Students must provide Eurocentres with evidence of appropriate and current medical and travel insurance. This insurance must cover the full length of time spent in America. Overseas policies will only be accepted with an English translation and Eurocentres will keep a record of each student’s policy.

Grievance Procedures

10.1 If the student wishes to make a complaint, s/he should talk with the Centre Manager.
If the problem cannot be resolved through the Centre Manager, the complaint should be directed to the Executive Director of Eurocentres Silicon Valley. If further resolution is required the student should then contact Eurocentres in Zurich.


This course and enrolment information is valid for 2008.
 

The World of Eurocentres

Select the region in which you would like to study. 


USA, Canada Europe
South Africa
Japan
Australia

Currently at Eurocentres Silicon Valley 

Click for Menlo Park, California Forecast Menlo Park has mild winters and cool summers. The warmest month is July, the coolest, December.

Eurocentres Silicon Valley 

Come join us in Silicon Valley and learn English in a dynamic and friendly environment.

Eurocentres SV Two Year College Affiliates 

Eurocentres Silicon Valley is partnered with Foothill College, De Anza College, College of San Mateo, Canada College and Skyline College. Each is excellent, yet accesible for international students. If your desire is to attend a two year institution, look no further than Silicon Valley.